Services · Mile 02
Desk Live · 24/7
What a dispatcher
actually does
all week.
Dispatch is six desks stacked on one job title — sourcing, negotiation, compliance, paperwork, cash-flow, reporting. This is the full list, and every item below is included at the flat per-load rate. No line-item surprises.
◆ Everything Included ◆ Dry · Reefer · Flat · PO · Hotshot ◆ No Percentage, No Add-ons
Group 01
Finding the load
-
Daily load sourcing across DAT, Truckstop, Amazon Relay and private broker boards -
Preferred-lane tracking so repeat freight finds you first -
Broker credit checks before a rate-con gets signed -
Backhaul and triangular-route planning to kill empty miles
Group 02
Negotiating the rate
-
Lane-rate database benchmarking — we won't dispatch a load below market unless you say so -
Detention, layover, TONU and lumper terms written into every rate-con -
Counter-offer scripts the dispatcher runs live, in writing, on your behalf -
Fuel-surcharge and accessorial recovery on applicable lanes
Group 03
Running the paperwork
-
Rate confirmations processed and filed in your load book within minutes -
Carrier packets, W-9 and COI distribution to new brokers -
BOL / POD chasing — we collect them from the receiver so you don't lose a day -
Invoicing through your factoring company or direct, same day the POD clears
Group 04
Coverage & compliance
-
Night and weekend dispatchers for emergency re-routes or quick recoveries -
DOT / FMCSA compliance handoff to our safety desk for audit support -
Insurance COI tracking and broker-facing document refresh -
Broker reputation monitoring — we flag slow-pay brokers before you haul for them
Group 05
Cash flow
-
Same-day factoring integration with major partners -
Discounted fuel cards with negotiated per-gallon savings -
Weekly settlement reports so you know the net, not just the gross -
Broker non-payment / dispute filing handled by the desk
Group 06
Reporting
-
Weekly revenue + RPM report delivered Monday morning -
Monthly lane performance readout — which lanes paid, which didn't -
Year-end summary for your accountant — no tax-time archaeology -
Live dashboard access on request, for fleets that want telemetry
Every trailer type,
every board.
Dedicated dispatcher capacity across all standard freight. Hotshot and specialty equipment sourced through private broker relationships rather than thin public boards.
Dry Van
53' standard
Reefer
Multi-temp
Flatbed
Tarps + chains
Stepdeck
Over-dim ok
Power Only
Trailer pools
Hotshot, auto-hauler and specialty equipment welcomed — sourced through private broker relationships rather than thin public boards.